Privacy Policy

Privacy Policy

Effective Date: July 29, 2024

Introduction

Sunburst Truck Lines, a trucking logistics firm, values the privacy of its clients and website visitors. This policy details our commitment to protecting your personal information.

Collecting Personal Information

We collect, store, and use personal information necessary for efficient logistics management and service provision, including:

  • Personal and contact information (name, address, telephone number, email address) for the purpose of executing logistics services.
  • Transaction details related to logistics services provided by us or through our third-party vendors.
  • Information required for compliance with legal and regulatory obligations in the logistics and transportation sector.

Use of Personal Information

Your personal information will be used exclusively for:

  • Managing and executing logistics and transportation services.
  • Communicating effectively with you regarding our services.
  • Fulfilling contractual and legal obligations in the course of our logistics operations.
  • Improving our services and customer experiences.

Disclosing Personal Information

In the course of our operations, we may need to share your information with third-party vendors for the following purposes:

  • To coordinate and execute logistics and transportation services effectively.
  • To comply with legal or regulatory requirements pertinent to the logistics and transportation industry.

We assure you that:

  • Your personal information will only be shared with third parties who are integral to providing the services you have requested.
  • These third parties are required to maintain the confidentiality and security of your information and use it only for the purposes for which it is shared.
  • No mobile information [PII / personally identifiable information such as phone number] will be shared with third parties/affiliates for marketing/promotional purposes.

Security of Personal Information

We employ robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

  • Secure storage of data with access limited to authorized personnel.
  • Regular audits and updates of our security practices and technologies.

Cookies

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Sunburst) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our website for advertising, analytics, and other purposes. This is described in more detail below.

The specific types of first and third-party cookies served through our website and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

  • Any data submitted through forms
  • Anonymous traffic data through Google Analytics
How can I control cookies?

Essential cookies cannot be rejected as they are strictly necessary to provide you with services. You have the right to decide whether to accept or reject added cookies. You can exercise your cookie rights by setting your preferences in your browser’s Cookie Manager. These settings can be found using these articles:

Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using this website, with the drawback that certain features on our website may not function properly without the aid of cookies.

Google also recommends installing the Google Analytics Opt-out Browser Add-on for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

Amendments

This policy may be updated periodically to reflect changes in our practices or regulatory environment. We recommend reviewing it regularly.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Ask for corrections to any inaccurate or incomplete data.
  • Withdraw consent for the use of your personal information, where applicable.

Contact Information

For any inquiries or concerns about our privacy practices, please contact us at:

  • Email: Dispatch@sunburstUSA.com
  • Postal Address: 5121A Oates Rd. Houston, TX 77013